Why choose Spirit?

Spirit employee brand dedicated technicians at all of our sites, ensuring your vehicle enjoys manufacturer trained & experienced technicians at all times.

We have access to the very latest diagnostic equipment and direct technical access to the manufacturers for more complicated problems.

Our Customer Service Team are trained and committed to providing you with an unrivalled customer experience whilst having your car either repaired or serviced.

Each of our sites provides a complimentary range of refreshments, Sky TV and daily newspapers PLUS FREE WIFI access for those working on the move.

So either make a booking online and let us call you to arrange a convenient time OR call us on 0800 655 6275.

Thank you for choosing Spirit. You will not be disappointed.

Spirit Service

Our commitment to our customers does not stop as soon as we make a sale. In fact it's only the beginning.

Spirit has always held customer care at the very heart of its business philosophy. Indeed, according to surveys undertaken by Volkswagen, Spirit consistently achieved some of the highest customer service rankings in the UK.

However, simply providing baseline customer satisfaction is not enough... at Spirit we want to exceed customer expectations.

In an industry where customer service is generally below par compared to other retail sectors, Spirit wants to set itself apart. So, whether you're visiting Spirit to buy a new vehicle or to have work carried out on your current vehicle, we want you to know you're receiving the best attention possible.

The Spirit Service section of this website offers you an insight into how Spirit is leading the way in both the local and UK retail motor industry by offering a professional retail experience together with an unbeatable financial and service value package.

We believe that when choosing your next vehicle the quality of the Aftersales service you receive is equally as important as the eventual deal.

Therefore we hope that this new approach to your Aftersales experience will help you to choose spirit to supply your next vehicle.

If you have any comments or suggestions on how we could further improve our service to you then I would very much like you to contact us.

Adam Derbyshire
Managing Director
Spirit Motor Group